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Customer Care

Frequently Asked Questions

General

What are the shipping options and rates?

I chose COD as a method of payment, what's next?

Do you offer custom engraving?

Do you have a warranty policy?

Do you accept wholesale or bulk orders?

Where is Funk Trunk located?

How can I take care of my Funk Trunk product?

Payment and Shipping

What are your modes of payment?

Do you ship overseas?

How do I make changes to an order I’ve already placed?

When will I receive my order?

Why is my order taking so long?

What should I do if I received a defective order?

What will I do if I got the wrong product/s?

Other Questions and Concerns

Where do the materials come from? How is the product made?

Is it safe to purchase from Funk Trunk's online store?

How do I contact you?