Customer Care

Absolutely! 💚 In fact you can access our online wood engraving instructions through our Engraving Page. If you'll be using a logo, have a PNG file ready.

Don't forget to read "Additional Notes" to prevent delays in processing your engraving request.

💡 Before we forget, here's a tip: It is best to access the online engraving tool  via desktop or laptop with a stable internet connection for easy navigation.

We want to deliver Mother Earth's sustainable gifts to you very soon through the following options: 

🛵 If you are within Metro Manila:

◾️ In-house delivery

◾️ Personal pick-up at our Quezon City office (Mondays to Fridays, between 9am-5pm)

◾️ Choose your own courier. Just make sure to let us know by sending us the details of the rider. You will also shoulder the delivery fee.

🚚If you are outside Metro Manila:

◾️ We have J&T Express as our third-party courier. We also send them your order every Friday.

✈️ If you are outside the Philippines:

◾️ Our courier is Xpost. You can view the shipping rates at Shipping Guide. 

◾️ Taxes and other postage costs will be at your own expense.

📍 You can have your orders picked up at at 5 Dalsol Road, GSIS Village, Brgy. Sangandaan, Quezon City 1116. 

📍You can also look for and pin Funk Trunk on via your preferred courier. 

You can also see the products and purchase them through our retail partners.

All of Funk Trunk products need your love and care 💚

While all items are made from eco-friendly sustainable wood, it is best not to expose them under extreme conditions and/or force. 

Use & Care Instructions:

◾️ For hand wash only. Wipe clean with a damp cloth, use mild soap and water, then thoroughly clean with dry towel. 

◾️ Make sure that the product is dry before storing it in a dry well-ventilated area away from extreme hot/cold temperature.

◾️ To prolong its life, oil the wood portion of the product with vegetable or olive oil.

◾️ To maintain appearance of the wood, rub it occasionally with food-grade mineral oil.

◾️ Do NOT submerge in water or place in a dishwasher.

◾️ Do NOT expose to extreme heat.

💡 Additional cleaning tips:

◾️ For Bambler 2.0, make sure that you also clean the silicon part of its lid.

◾️ For Bambucup, its lid can be cleaned by gently removing the lid's slider. Use a brush to clean.

◾️ For Funkutlery, it should be cleaned and dried before storage. 

◾️ For Bamboo Lunch box, do not put inside a microwave.

❗ If the storage area is experiencing high humidity, mold can appear. You can remove the mold easily by cleaning the item with water mixed with vinegar. Gently brush them. Have it sundried before storage.