In Metro Manila, our in-house delivery is only available every Friday. You can still have your orders picked up.

Customer Care

Frequently Asked Questions

General

Where do the materials come from? How is the product made?

What are the delivery rates and shipping options?

Do you offer custom engraving?

Do you have a warranty policy?

Do you accept wholesale or bulk orders?

Where is Funk Trunk located?

How can I take care of my Funk Trunk product?

Payment and Shipping

What are your modes of payment?

Do you ship overseas?

How do I make changes to an order I’ve already placed?

When will I receive my order?

Why is my order taking so long?

What should I do if I received a defective order?

What will I do if I got the wrong product/s?

Other Questions and Concerns

Is it safe to purchase from Funk Trunk's online store?

How do I contact you?